Collision IQ
Collision IQ Account & Data Deletion
Collision IQ users may request deletion of their account and associated data by contacting our support team.
How to Request Deletion
To request deletion of your Collision IQ account and associated data, email help.desk@collision.academy.
Required subject line: Delete My Collision IQ Account
Please include the email address associated with your Collision IQ account so we can locate and process the request.
Processing Timeline
Deletion requests are typically processed within 30 days. We may contact you if additional information is needed to verify the account or complete the request.
Data That May Be Deleted
Depending on your account activity and applicable requirements, account deletion may include deletion of:
- account profile information
- uploaded case files
- generated reports
- chat history
- voice/input history where applicable
Limited Retention Exceptions
Some records may be retained temporarily where required for security, fraud prevention, legal compliance, billing/accounting, abuse prevention, dispute resolution, or backup recovery.
Contact
For account and data deletion requests, contact us at:
Collision Academy
help.desk@collision.academy